Based out of United KingdomI'm Charles, co-founder of an online coaching company and a systems builder. For the last 5 years I've designed, built and run digital marketing campaigns for a variety of 6 figure a month offers, and my own business currently runs 21 production agents across 6 departments: executive coordination, customer support, intake triage, communications, research, operations, marketing and quality review.
I've spent over a decade on the marketing side: funnels, paid media, CRM and automation. So I approach agents the way an operator does: what hours does this save, what revenue does this move. I also build custom internal software when off-the-shelf tools don't cut it.
What I care about is shipping agents that do real work in week one, not impressive demos.